Policies and procedures

Fees

Students are invoiced every 10 lessons. The invoice is to be paid 1 week prior to the commencement of the first lesson shown on the invoice. We will send a detailed summary of the 10 previous lesson's showing dates attended.

Payments

Fees can be paid via cash or EFT transfer to the bank account shown on the invoice.

Lesson Date

Student's will be booked in for a lesson timeslot each week. This will be that student's timeslot for the remainder of the year, unless a new time is requested.

Absences

We understand that absences can happen due to ilness or significant life events. If you will be absent, please give us 1 weeks notice before your lesson day via SMS. Make-up lessons need to be organised within 1 month of your original lesson date. Lessons can be postponed for the school holidays and can be resumed when the next school term starts again, please just notify us that you wish to do so. If the teacher is absent we will book a make-up lesson.